Press-sense iWay™ is a web-based print-on-demand workflow and management solution for print providers. It smoothly handles the entire workflow from job order through delivery, guaranteeing a fully automated workflow and business flow. By integrating ordering, file creation, customization, approval, printing and delivery into one cost effective streamlined operation, Press-sense iWay enables you to provide more efficient services to your customers and opens up new business opportunities for print providers.

KEY FEATURES

*Comprehensive end-to-end web to print solution from print buyer submission, through production, to fulfillment and delivery

*Personalized access for you and your print buyer customers

*Automatic job routing to printing devices based on cost-performance, algorithms

*Easily customized to meet any print buyer’s native environment, including workflow and branded look and feel

* Ideal for jobs and customers of all sizes

*Facilitates creation of static and VI templates, no matter how complex

*Integrates with complementary systems

*Tracks jobs throughout the entire print process

*Generates personal campaigns by integrating variable information from a large database.

*Allows print buyers to easily search for their required material

KEY BENEFITS

Opens growth opportunities –

iWay's comprehensive online print on-demand services deliver a simple end-to-end workflow solution for print customers from diverse markets with diverse application needs. By simplifying the print buying process for the widest range of customers and jobs, Press-sense iWay helps print providers to address new types of customers and to secure a larger portion of their clients’ total print buy.

Streamlines business flow -

iWay provides a complete PDF-based workflow, pre-press and management solution. Online ordering and price quoting enable simplified and more efficient print processes. iWay's automatic data upload for personalized communications saves time and resources throughout the print management process.

Slashes operational costs –

iWay's customer-driven web-based infrastructure significantly eliminates errors and cuts down the need for operational resources. With better communications resulting in fewer misunderstandings, the number of no-charge print runs is reduced. At the same time, the cost of overhead from phone calls and faxes is massively reduced.

Enhances customer loyalty –

iWay's simple customized workflow lets you provide your customers with a branded system that is tailor-made to their needs, thus promoting ongoing, long-term relationships.

Compatibility and flexibility –

iWay's open system enables simple integration with legacy systems, including peripheral management systems already in use in your business. It generates print-on-demand orders from any environment, including branded websites, e-mails, intranet, procurement systems and print drivers.

Press-sense Manager™ is a robust extension of the iWay platform especially suited for business management of small to medium commercial printers and Print-on-Demand shops with up to 25 employees. The solution integrates non-Web-based flows into the iWay Web-based back-end print management system. Press-sense Manager enables Customer Service Representatives (CSRs) to capture and control phone, fax, email and Wweb orders (via iWay) in one place, and further integrate customer management, fulfillment and billing.

Press-sense Manager was developed specifically for the on-demand print arena, and is the first solution of its kind to incorporate CRM capabilities specifically for this market's unique business flow. You can locate specific customer information; manage tasks and follow-up – optimizing all aspects of business process management. Press-sense Manager empowers print service providers with essential print management capabilities at the back-end for more streamlined, efficient operations.

Manager Features

 Complete automated workflow and business flow for the specific needs of commercial printers and POD shops

 Links media files with other job data to ensure that all information is readily accessible

 Allows employees to enter and access customer information, manage tasks and follow-up

 Provides complete “to-do” lists at a glance

 Automatically adjusts to existing pricing models for easy implementation

 Ensures jobs are billed correctly and eliminates losses due to unbilled jobs

 Supports entire quote-order-invoice cycle

 Monitors online communications with customers, including matching emails to orders or quotes

 Easily manages multiple product assembly and multi-location shipments

Manager v2.0 Highlights

 Streamlined processes to support large volume of low value transactions

 A complete billing mechanism including invoices, receipts, deposits, etc.

 Strong estimation functionality

 Extended CRM abilities by managing account groups and account activities

 Faster and easier use for the Customer Service Representative

 Ability to add internal sales messages to Customer Service Representatives

Press-sense Omnium™ is an end-to-end Business Flow Automation system that provides critical data on your business and production processes – all in real time. With unique capabilities designed to address the specific needs of the print industry, Omnium unites all aspects of your business flow into a highly efficient end-to-end process. It automatically translates job intent (based on JDF) into a complete resource plan that encompasses waste calculation, time allocation, scheduling, inventory, labor, and pricing. The advanced system quickly shows you real job costs before you issue a quote, so that the decisions you make are based on complete and accurate information.

MUCH MORE THAN MIS

Press-sense Omnium automates the individual work of each department, saves time on overhead, focuses attention on decision-making and streamlines the handshakes between departments. A highly flexible solution, Press-sense Omnium is designed to be adapted to the specific business flow and “chain of commands” of any organization.

Working with Omnium ensures an efficient “one voice” business flow among all the various departments in the print house, reducing errors, improving customer service and enhancing business performance and profitability.

The Press-Sense Omnium advantage

Press-sense Omnium is a uniquely comprehensive solution, offering numerous advantages over any other management system currently available.

• Exclusively created for and dedicated to the special needs of printing businesses

• Straightforward implementation – allows Print Service Providers to integrate organizational know-how and existing business policies and production models without costly customization, maintenance or modification.

• Fully automated MRP – from JDF job intent through resource planning and production

• Creates the most simple and automated quote-order-plan-produce-fulfill-bill process

• ISO-structured system – incorporates every organizational process, enabling full tracking

• JDF-based structure – not just JDF-compliant

• Fixed-structure policies – eliminate dependence on employee guess work and discretion, ensuring consistent performance